Solving Common Problems
If you are receiving this error when trying to install Time Doctor, attempt to manually create a folder inside your ~/Library/Application Support folder fir...
Tue, 30 Mar, 2021 at 12:38 PM
You may have encountered this popup message after installing or updating your Time Doctor software: msvcrt.dll is a system component built and owned by ...
Tue, 30 Mar, 2021 at 12:38 PM
This guide will explain the complete process for locating your local data files and sending them to our support team. It will also explain how to delete you...
Tue, 30 Mar, 2021 at 12:39 PM
This guide will explain the complete process for locating your local data files, creating a ZIP file, and sending it to our support team. It will also expla...
Tue, 30 Mar, 2021 at 12:39 PM
This guide will explain the complete process for exporting / deleting local application data and locating your local data. It will also explain how to delet...
Tue, 30 Mar, 2021 at 12:39 PM
If you are using the Time Doctor mobile app, and it does not sync correctly with the Time Doctor server, a message will appear within the app saying Sync fa...
Tue, 30 Mar, 2021 at 12:39 PM
With the latest release of OSX (Catalina), Apple has changed the way they handle system permissions for apps. In some cases, you may experience issues with ...
Tue, 30 Mar, 2021 at 12:39 PM
The most likely cause of missing time is that the time you have logged is under a different company account. There is no need to worry, all of your tracked ...
Tue, 30 Mar, 2021 at 12:39 PM
If you notice some discrepancies between the hours you have tracked and the hours recorded on the Time Doctor website, some additional information will be n...
Tue, 30 Mar, 2021 at 12:39 PM
If you have a technical problem with the Time Doctor desktop software, please include this information when emailing us at support@timedoctor.com 1. Your o...
Tue, 30 Mar, 2021 at 12:39 PM