How to Integrate Freshdesk With Time Doctor
Follow these simple steps to integrate Time Doctor with your Freshdesk account.
1. Log in to your Time Doctor web app.
2. Navigate to Settings > Company Integrations.
3. Scroll down and click on Freshdesk.
4. You will be directed to this page. Fill in the required details.
- Here's how to get the Hostname.
- Enter Freshdesk Username and Password.
Note: If you are using a newer version of Freshdesk, instead of using the password, you'll need to get the Freshdesk API and enter it in the password field.
That's it. You're now integrated with Freshdesk. Any tickets assigned to you should show up in the desktop app as well.