Setting Up Time Doctor as a Safe Email Sender

This article will show you how to never miss an email from Time Doctor. It covers Outlook and Gmail email platforms.

(Another resource with quick tips for whitelisting for other email clients including Yahoo, AOL, and more can be found here.)

Outlook

Start by checking your Junk folder using the following steps:

1. Sign in to Outlook

2. Select Junk Email in the left-hand pane.

3. Check to see if any missing Time Doctor emails are already in this folder.

4. If you find any messages that should have been delivered to the Inbox here, click on each radio button and click Not Junk.

Then, add the email address to your Safe Senders List by using the following steps:

1. At the top part of the screen, click on the gear icon and a side panel will show up on the right side.

2. Scroll down to the bottom and click on View all Outlook Settings.

3. On the Mail tab, look for Junk Email > Go to Safe senders and domains and add Support@timedoctor.com and hit save.

Gmail

Start by checking your Spam folder using the following steps:

1. Log in to your Gmail account.

2. In the left-hand menu, click on More to expose more folders, including the Spam folder.

3. Open the Spam folder.

4. Check to see if any missing Time Doctor emails are already in this folder.

5. If you find any messages that should have been delivered to the Inbox here, check the box to the left of each message and then click on the Not Spam button that will appear at the top.

Then, create a Safe Filter in Gmail by using the following steps:

1. Log in to your Gmail account.

2. Click on the gear icon on the right, then click on Settings.

3. Click on the Filters tab at the top.

4. At the bottom, click on Create a new filter.

5. In the window that pops up, enter timedoctor.com OR staff.com.

6. Then click on Create filter with this search in the lower right-hand corner.

7. Check the box next to Never send it to Spam.

8. Check the box next to Also apply filter to matching conversations.

9. You will also have the option to apply a custom label or stars to these messages to make them easier to find in the future.

10. When finished, click on the blue Create filter button.

That is it! From now on, you will not have to worry about missing important Time Doctor emails in your Hotmail or Gmail accounts.